Since 1968
Three Generations of Successful Appliance Repairs.
Metropolitan Services Inc. offers quality appliance repairs at a National Blue Book rate. We are known for fixing issues that other service providers just can't seem to resolve, even after numerous attempts! With second and third generation technicians still working at Metropolitan Services, there is just no lack of knowledge, no matter the age, manufacture, or type of appliance that needs to be repaired. Over $100,000.00 of stocked inventory also enables experienced technicians to have the part necessary to complete the job the first trip more often than not!
It all works like this!
You call our scheduling department and speak to our customer service associate, who then acquires all the information necessary to schedule the job. At this point, our technicians review the invoice and notate any parts that may be needed to complete the repair to the parts department. If the part(s) are in stock they are pulled for the particular job. The day prior to the service the client is contacted with a 3 hour time window of when the technician will be arriving the following day. At this point, after confirmation of the job, the technician assigned to the job is equipped with any parts that may be necessary to complete the job. If the technician is unable to complete the job within the first visit, the technician will return free of charge, as long as it is called in within our 90-day warranty!